Solano Hub Privacy Policy
Solano Hub (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, SolanoHub.com, or interact with our services, including rental inquiries, tours, and SMS communication programs.
By using our website, submitting forms, or opting into SMS communication, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Business type (e.g., salon, barbershop, office use)
Inquiry details submitted through contact forms
Automatically Collected Information
When you visit our website, certain data may be collected automatically:
IP address
Device type
Browser type
Website usage data
Cookies and tracking technologies
This information helps us improve website performance, user experience, and customer support.
2. How We Use Your Information
We use collected information for purposes including:
Responding to tour requests or rental inquiries
Providing updates on availability, pricing, or promotions
Sending SMS messages if you have opted in
Improving our website and customer experience
Internal analytics
Ensuring security and fraud prevention
3. How Information Is Shared
Solano Hub respects your privacy and does not sell, rent, or share your personal information with third parties for marketing purposes.
SMS Privacy Requirement
We adhere to strict communication privacy standards.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may share information only:
With service providers who help operate our website or SMS platform
To comply with legal obligations
To protect our property, safety, and rights
All third-party providers are required to maintain confidentiality and use information solely for service-related purposes.
4. Cookies and Tracking
SolanoHub.com may use cookies, analytics tools, and tracking pixels to:
Improve site performance
Analyze visitor behavior
Enhance user experience
You may disable cookies through your browser settings.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online system is 100% secure. By using our website, you acknowledge this risk.
6. External Links
Our website may contain links to external sites (Facebook, LinkedIn, WhatsApp, etc.).
We are not responsible for the privacy practices or content of those websites.
7. Children’s Privacy
Solano Hub does not knowingly collect information from children under 13. If such information is discovered, it will be deleted promptly.
8. Your Choices and Rights
You may:
Opt out of SMS messaging at any time
Request updates or corrections to your information
Request that your data be removed from our contact records
To make a request, contact us at:
📞 (707) 427-6553
9. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.
SMS Terms & Conditions – Solano Hub
These SMS Terms & Conditions apply to anyone who opts in to receive text messages from Solano Hub.
1. SMS Consent & Privacy
By providing your mobile number and opting in, you consent to receive SMS messages related to Solano Hub services.
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of Messages You May Receive
If you provide consent, you may receive SMS messages including:
Tour confirmations or reminders
Rental availability updates
Appointment or meeting reminders
Follow-up messages regarding your inquiry
Important updates related to your rental or service
General business notifications
Example:
“Hello, this is a reminder for your scheduled tour at Solano Hub in Fairfield, CA on [Date] at [Time]. Reply STOP to opt out.”
3. Message Frequency
Message frequency varies based on your activity with Solano Hub.
You may receive up to 5 messages per week, depending on your inquiries or appointments.
Example:
“Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments, tour confirmations, or account updates.”
4. Message & Data Rates
Standard message and data rates may apply depending on your carrier’s plan. Charges may differ for domestic vs. international messages.
5. How to Opt In
You may opt in to SMS messaging through:
Our website forms
Checking the SMS consent box online
Paper forms
Verbal consent during a conversation
6. How to Opt Out
You can stop receiving messages at any time by replying:
“STOP”
You may also contact us directly at:
📞 (707) 427-6553
7. Help & Support
If you need assistance, reply:
“HELP”
Or contact us directly via our website:
🌐 SolanoHub.com
8. Your Choices
If you do not want to receive SMS messages, simply:
Do not check the SMS consent box
Do not provide your mobile number
Or opt out at any time as described above
9. Standard Messaging Disclosures
Message and data rates may apply
You may opt out anytime by texting “STOP”
For help, text “HELP”
Message frequency may vary
Refer to our Privacy Policy and Terms & Conditions pages for additional details
10. Disclaimer